Bujji Live Privacy Policy — Your Data Is Safe With Us

1 Scope and applicability

Bujji Live is a trusted online gaming platform for players in Bangladesh. We place the highest importance on the privacy of every member. This Privacy Policy explains how Bujji Live collects, uses, stores, and, where necessary, shares your personal information with third parties.

When you register on Bujji Live, play games, make a deposit, or contact our support team, you provide certain information. Keeping that information secure is our primary responsibility.

This Privacy Policy applies equally to the Bujji Live website (bujjilive.org), mobile app, and all other digital channels. By using our services, you agree to this Privacy Policy.

2 Types of data collected

Bujji Live collects user information in several ways. The types of information collected are detailed in the list below:

Bujji Live collects only the information necessary to provide and improve its services. We do not collect unnecessary or excessive data.

3 Purpose of data use

Bujji Live uses your information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service delivery: For deposits, withdrawals, game access, and bonus distribution.
• Security assurance: For fraud prevention, account protection, and anti-money laundering purposes.
• Customer Support: To resolve your questions and complaints quickly.
• Responsible gaming: To detect unusual gaming behaviour and provide appropriate assistance.
• Promotional communications: With your consent, to keep you informed about bonuses and offers.
• Legal Obligations: Data is retained as required to comply with applicable laws.

Bujji Live never uses your information for commercial purposes, such as selling your data to advertisers or building user profiles.

4 Data sharing and disclosure

Bujji Live does not share your personal information with third parties, except in the limited circumstances outlined below:

• Payment provider: Payment services such as bKash, Nagad, and Rocket receive only the information needed to process transactions. This data is used solely for payment processing.
• Legal Authorities: Data may be disclosed to government authorities or courts in response to lawful requests under the laws of Bangladesh.
• Technology partners: Technology companies used to operate the platform may access limited data under strict confidentiality agreements.

5 Cookies & Tracking Technologies

Bujji Live uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

• Essential Cookies: These are essential for the platform to function properly. They are used to maintain login sessions and ensure security, and cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics cookies: Used to understand which parts of the platform are most visited. This data is completely anonymous.

You can disable functional and analytics cookies through your browser settings. However, disabling essential cookies may affect certain platform features.

6 Data retention period

Bujji Live does not retain your data longer than necessary. Data retention periods are as follows:

• While Account Is Active: Account information is retained for as long as the account remains active.
• After Account Closure: Due to legal and regulatory obligations, data may be retained for up to 5 years after account closure.
• Transaction records: Financial transaction records are retained for up to 7 years.
• Support Chat: Retained for up to 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or fully anonymized.

7 Your Rights

You have the following rights regarding your personal information on Bujji Live:

8 Security measures

Bujji Live follows the highest industry security standards to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Firewall protection: A robust firewall prevents unauthorized access.
• Two-factor authentication: An additional layer of security when accessing your account.
• Regular security audits: Regular system testing conducted by external security experts.
• Restricted Access Policy: Only authorized personnel may access specific data.
• Data backup: Data security is maintained through regular backups.

Please note that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

9 Children's privacy

Bujji Live is an adult gaming platform intended for users aged 18 and above only. We never knowingly collect information from minors.

Age verification is carried out at the point of registration. If any minor's information enters our system by mistake, we delete it immediately and close the associated account.

10 Policy changes

Bujji Live may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• A notification will be displayed on the platform.
• A notification will be sent to your registered email address or mobile number.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

11 Contact

For any privacy-related questions, requests, or complaints, please reach out to us:

Upon receiving your request, we will respond as quickly as possible, within a maximum of 30 business days. If additional time is needed for complex matters, we will inform you in advance.